Joiners, movers and leavers
IT onboarding and offboarding: ready on day one, locked down on the last day.
A new starter waiting three days for a laptop costs money. A leaver who still has email on their phone costs more. Missan 365 runs joiners, movers and leavers as a written process: device, accounts and access ready before day one, and everything closed, recovered and recorded when someone leaves. 5,000+ clients served since 2004.
Who it's for
Who this is for.
- HR and office managers who chase IT for every new starter and never know if a leaver is fully closed down.
- Growing companies hiring every month, where each joiner is set up a little differently.
- Businesses with turnover in sales, retail or projects, where shared passwords and old accounts pile up.
- Companies facing an audit or a client security questionnaire that asks how access is removed when staff leave.
What's included
What the service covers.
What is included is written into your quote, so you know exactly what the fee covers.
- One request form
- HR raises a joiner, mover or leaver once, with a start or end date. We take it from there and confirm when it is done.
- Device ready on day one
- Laptop prepared, enrolled, encrypted and patched, with the standard apps installed and tested before the start date.
- Accounts and licences
- Microsoft 365 account, mailbox, Teams, shared folders and the right licence, with MFA set up on the first login.
- Access by role
- Each role has a written list of systems and groups, so a new accountant gets what accountants need and nothing more.
- Leaver close-down
- Sign-in blocked, sessions ended, mailbox and files handed to the manager, licence freed and shared passwords changed.
- Devices recovered
- Laptops and phones collected, wiped or reissued, and the asset register updated with who has what.
How it works
Free assessment, a written plan, then a service that is reviewed.
- 01
Agree the checklists
We write your joiner, mover and leaver checklists by role with you, including which systems each role needs.
- 02
Standard device build
Laptops are enrolled and built the same way every time, so a new machine is ready in hours, not days.
- 03
Request and confirm
HR raises a request with a date. We complete each step and confirm in writing, with a ticket record.
- 04
Review each quarter
Licences, dormant accounts and shared mailboxes are reviewed so nothing stays open by accident.
Every engagement follows the Missan 365 Method: Assess, Stabilise, Operate, Improve.
Why Missan 365
22+ years of IT work for UAE businesses.
5,000+ clients served since 2004 and 10,000+ projects delivered since 2004. Many clients have been with us for more than a decade. Head office in Sharjah, with teams in 3 countries.
Questions
What HR and owners ask about joiners and leavers.
What does an IT onboarding and offboarding service include?
A written checklist for each role, a prepared and enrolled laptop, Microsoft 365 account, licence and access set up before the start date, and on the last day: sign-in blocked, data handed over, licence freed and devices recovered. Every step is logged on a ticket.
How much notice do you need for a new starter?
Give us the start date as early as you can. Notice lets us prepare the device and accounts in advance. If a laptop has to be bought, the lead time depends on stock, and we will tell you when you raise the request.
What happens to a leaver’s email and files?
The account is blocked first, so it can no longer be used. The mailbox and files are then handed to the manager or kept for the period your policy sets, and the licence is freed so you stop paying for it.
Can you buy the laptops as well?
Yes. We quote and supply laptops, phones and licences through the Missan Global group, and keep a record of every device against the person who has it.
Is this a separate service or part of managed IT?
Both work. Joiners and leavers are part of our managed IT plans, and we can also run the process alongside an in-house IT person on a co-managed basis.
Does this help with audits?
Yes. Every joiner and leaver has a ticket showing what was done and when, which is the evidence most audits and security questionnaires ask for.
Want to talk it through? Get a quote or compare plans.
Tell us how often you hire and we will quote the process.
Number of staff, how many joiners and leavers a month, and the systems they use. We reply within one business day.